5. Track results and take action

Generate reports to track your assessment results, and based on those results, detail and prioritize what you will do next as an organization.

Psychosocial Survey of Paramedic Organizations

Once you have administered and closed the PSPO you will be able to generate a report for your paramedic organization. This will be an aggregate of all responses. As noted, no results will be reported if there are fewer than ten respondents. The report will include:

  • A breakdown of the overall participation rate
  • Overall results for the fifteen psychological factors for the organization as a whole by factor and by item
  • Results for particular segments within the organization, including position and years of service
  • Highest rated and lowest rated survey items by position
  • Recommendations for moving forward on your survey results

If you have completed both the ORPO and PSPO, it is important to compare results to determine discrepant information. The results from both tools will be complemented by communicating and discussing the findings with staff. This may be accomplished by conducting focus groups with different employee groups or programs. The outcome of these discussions will provide a deeper understanding of findings and also contribute to solutions.

Organizational Review for Paramedic Organizations (ORPO)

The ORPO is intended as an internal tool to assist paramedic organizations to establish a baseline Standard implementation and to track progress in the enhancement of a psychological health and safety management system within the organization as a whole or within particular work areas. Key informant(s) completing the ORPO should review their results for each of the sections with particular attention to:

  • Discrepancies in organizational and worker ratings on the fifteen psychosocial factors
  • Availability and quality of existing psychological health and safety indicators and opportunities for improvement
  • Relevance and effectiveness of existing actions to improve workplace psychological health and safety and opportunities for new actions.

It is recommended that you review the ORPO on a regular basis. The results can be used to facilitate strategic planning of your psychological health and safety initiatives. It is worthwhile including this information in organizational communications in order to enhance staff awareness and input. Finally, you may wish to compare your ORPO with other work areas or paramedic organizations.